Frequently Asked Questions

What products does Heritage offer?

Heritage offers a full range of financial products including mortgage and personal loans, credit cards, savings and access accounts, term deposits, online saver accounts and insurance.

More help

General FAQs
Card Management FAQs
Samsung Pay FAQ's
Mobile Banking FAQs
Google Pay FAQ's
Fingerprint Security FAQs
NPP General FAQ's
Device Authentication FAQs
Internet Banking FAQs
Pay Anyone FAQs
Digital Wallet FAQs
Redraw FAQs
SMS Security FAQs
Online Security FAQs
Google Pay Troubleshooting
Google Pay Security FAQ's
NPP Security FAQ's
NPP Troubleshooting
Samsung Pay Troubleshooting
Samsung Pay Security FAQ's
Refer a Friend FAQs

Help & Guidance