Frequently Asked Questions

Does Heritage offer insurance?

Yes, insurance quotes can be obtained from any branch, by calling 13 14 22 or via an online quote. Information about the insurance products available can be found in the Insurance section.

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General FAQs
HOVA FAQs
HOVA FAQs
Card Management FAQs
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Mobile Banking FAQs
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Fingerprint Security FAQs
NPP General FAQ's
Device Authentication FAQs
Internet Banking FAQs
Pay Anyone FAQs
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Redraw FAQs
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Online Security FAQs
Google Pay Troubleshooting
Google Pay Security FAQ's
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NPP Troubleshooting
Samsung Pay Troubleshooting
Samsung Pay Security FAQ's
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