18 October 2022
Heritage is aware that there have been instances of scammers starting to target a number of our members, using our proposed merger with People’s Choice as the way to try to fraudulently obtain sensitive financial information.
The scammers are ringing members pretending to be from People’s Choice or Heritage. They are telling members the merger has happened and that they need their financial details to migrate the accounts across.
Heritage can confirm that we will NEVER ask our members to provide sensitive personal or financial information over the phone.
People should never disclose data such as account numbers, passwords or PINS.
If you receive a phone call from someone purporting to be from Heritage or People’s Choice and asking for such information, DO NOT respond. Hang up and report the call to us.
Members should also be aware that as part of our merger vote support process, we are currently making phone calls to a significant number of our members, to raise awareness on the benefits of our merger proposal, offer assistance with the voting process, and to answer any questions.
Members should not confuse these legitimate calls with the scam attempts.
Here is how you can tell the difference:
If you have any concerns or doubts about the legitimacy of a call, please ring our Contact Centre on 13 14 22. Learn more about our proposed merger.