Cybercriminals may have accessed Latitude customers’ names, phone numbers and email addresses, and potentially some identity documents such as driver’s licences, which may put impacted customers at risk of identity theft.
Latitude customers should exercise heightened awareness across their bank accounts and be vigilant about scams. This incident is not related to any Heritage systems, however we encourage our members to contact us if they have any concerns. If you notice any unusual or suspicious activity on your Heritage Bank accounts please report them immediately to our Contact Centre available 24/7 on 13 14 22.
Additional resources to help you limit the risk of fraud: