The Australian Government’s national elder abuse help line can help you to access services and find information specific to elder financial abuse. Call 1800 ELDERHelp (1800 353 374) line (free call) or visit aifs.gov.au/elder-abuse-support-services. Alternatively, visit eapu.com.au/elder-abuse-helpline.
If you have concerns about any aspect of your aged care service, or a loved ones, you can visit the My Aged Care website to access information on making a complaint.
If you would like more information about financial abuse or would like to talk confidentially about your situation you can get in contact with one of our trained staff via a number of ways:
For more options visit our Contact page.
Phone: 1800 ElderHelp (1800 353 374)
My Aged Care can help with aged care specific support and complaints.
Phone: 1800 200 422
For detailed information about financial abuse signs and prevention visit the Australian Government’s Moneysmart website. You can also find a list of organisations who offer free and confidential support via this page.