Frequently Asked Questions

Can I opt out of Comprehensive Credit Reporting?

It is not possible to opt out of CCR.  Your personal information is managed and protected in accordance with the Privacy Act. 
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Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.