Frequently Asked Questions
How does an Inward Telgraphic Transfer work?
The remitter should send the funds in their own currency, and Convera will convert them into Australian Dollars before forwarding to Heritage for credit to your account. Funds can be received in a range of currencies and a list is on the Inward Telegraphic Transfer form
Please note that Heritage and Convera do not apply a fee. However, in some instances intermediary banks may levy a fee.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.