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Frequently Asked Questions
Is NPP available on the Mobile Banking App or internet banking?
NPP faster payments and PayID are only available on the Heritage Mobile Banking App. NPP Faster payments and PayID are not available in internet banking.
To learn more about NPP and how to set up your PayID, visit our New Payments Platform faster payments page.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +61 7 4588 5100.