Frequently Asked Questions

Can I create a PayID at Heritage with an international mobile number?

No, you will need an Australian mobile number to create a PayID linked to your eligible Heritage account. 

To learn more about NPP and how to set up your PayID, visit our New Payments Platform faster payments page. 

More help

Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.