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Frequently Asked Questions
Can I create a PayID at Heritage with an international mobile number?
No, you will need an Australian mobile number to create a PayID linked to your eligible Heritage account.
To learn more about NPP and how to set up your PayID, visit our New Payments Platform faster payments page.
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Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.