Frequently Asked Questions

Can someone else use my band?

Same as any Visa product, this device should only be used by the person the device has been issued to. If you notice any unauthorised transactions, lock your HOVA in your Mobile Banking App and contact Heritage immediately. 

HOVA was a limited time campaign and is no longer available for sale. 

More help

Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.