Frequently Asked Questions

Can I use HOVA for transactions over $100?

Yes, as long as you’ve set a PIN. You can set one up inside Heritage Online. Simply log into Heritage Online and under the Services menu, click on Change Pin on Card then select the Card number from the drop down options for your HOVA. If you need assistance with this, or prefer to set it up over the phone, please call us on 13 14 22.

HOVA was a limited time campaign and is no longer available for sale. 

More help

Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.