Frequently Asked Questions

Is the same fingerprint that unlocks the device able to access the Mobile Banking App?

Yes, any enrolled fingerprints at the time of registering for Fingerprint Login will have access to the nominated membership on your Mobile Banking App. For this reason, please do not use this feature if you wish to retain other people’s fingerprints on your device; they will have access to your accounts and you will be responsible for any transactions. 

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