Forest Lake Community Branch

It all started with people

Officially opening in 1991, Forest Lake was the first Master Planned Community within the municipality of Brisbane. From its opening, the community began to attract a constant stream of residents thanks to its family-friendly atmosphere and carefully crafted mix of retail, commercial, educational, residential, retirement, and recreational facilities.

However as a planned community, Forest Lake residents only had access to one bank in the local shopping centre. This meant the residents’ financial options were limited, so they began to look for another option – one that not only gave them more financial choice but helped the community grow.

The Heritage Community Banking model was the answer. A savvy group of local investors came together to raise over $221,000 in capital to partner with Heritage to open the Heritage Forest Lake Community Branch. The Branch was officially opened in October 2005 by then Lord Mayor Campbell Newman.

Heritage Forest Lake Community Branch is a joint venture partnership between Heritage Bank and the local community, represented by Forest Lake One Community (FLOC). Besides providing local access to comprehensive financial services, profits from the Branch are distributed back to the community in the form of Community Grants. These grants are used to support charities, sporting clubs and other local organisations.

Ongoing success

Since opening, Heritage Forest Lake Community Branch, with FLOC, have invested almost $2.3 million in funds and grants back into the Forest Lake community. The community grants have enabled local organisations to complete numerous essential projects that may have never been possible without the mutually beneficial relationship between FLOC and Heritage.

Here are some of the latest organisations we’ve been able to support:

Name of organisation



Forest Lake Community Carols

Sponsorship of annual Christmas Carols event

$30,000 over two years

Forest Lake State School

Purchase disability equipment


Forest Lake Baptist Church

New playground and food van


Pallara State School

Band equipment


Inala PCYC

Resurface basketball court


Access to better banking products

Forest Lake Community Branch provides the community with high quality banking, including fairer fees and better service. The success of the branch however, is thanks to the local people who bank with us knowing their community will get a share of the profits.

The branches are open longer, including Thursday nights and Saturday mornings, and there are no account keeping fees on personal accounts. Customers are offered fair pricing, competitive fees and charges, flexible products and more staff to give you higher levels of service.

Community Grants – profits back to the local community

Applications for Forest Lake Community Grants are open all year round. If your Community Group is from Forest Lake and would like to apply for a Community Grant, please contact your local Community Branch for more information.


Forest Lake Community Branch's manager Caleb Prescott has been with Heritage for six years, and was awarded as being the Heritage Credit Lender of the Year 2017. Caleb and the team at Forest Lake are dedicated to providing you with fantastic service from a local team. To see how they can assist you, visit the branch at Forest Lake Shopping Centre today or call 07 3714 9399.

* Home loan comparison rate based on a $150,000 loan over 25 years.  Fixed loan comparison rate applies only for loans with an LVR of 80% or less and a loan amount of $150,000 to $249,999.  WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Interest rates are on a per annum basis. Rates are correct as stated and subject to change without notice. Rates shown are for new loans and do not apply to switches or internal refinances.

Home Advantage Variable rates include discounts shown from the Standard Variable rate. Home Advantage Living Equity rates include discounts from the Living Equity rate. Discounts are based on total lending in the package. Discount Variable LVR rates are for new lending and include discounts from the Discount Variable Loan Rate.  Discounts are not available in conjunction with any other interest rate discount or special offer. All fixed rates are fixed for the period stated and revert to the variable rate applying at expiration of the fixed term. To approved applicants only. Conditions, criteria and fees apply.

Loan to Value Ratio (LVR) is the loan amount divided by the value of your security property (determined by Heritage Bank at assessment), multiplied by 100. Owner Occupied loans have a maximum LVR of 95%, Investment loans have a maximum LVR of 80% and Living Equity has a maximum LVR of 80%. Heritage is not accepting any new investment applications until further notice.

This advice has been prepared without taking into account your objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness having regard to your objectives, financial situation or needs.

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