Hoax email impersonating Heritage Bank

We’ve received reports of a phishing email impersonating Heritage Bank.

12 November 2020

We’ve received reports of a phishing email targeting Heritage Bank members.

The email uses Heritage Bank branding and states that your account has been locked due to unsuccessful login attempts. It asks you to click on the ‘Verify Now’ button in order to unlock your account and confirm your personal details.

These fake emails are designed to capture personal information such as your Heritage member number, passwords and contact information. Those who unsuspectingly click on the link and share information may later discover their Heritage Online account has been accessed by unauthorised persons. 

An example of this email is below. 


  • If you have received this email, please DELETE it. Do not click on any links or share any personal information.
  • Contact Heritage Bank immediately on 13 14 22 if you have received this scam email and clicked ‘Verify now’ and entered any personal information. 

More online security tips from Heritage are available here.

Phishing email example
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