20 May 2022
Customers have rated Heritage Bank as one of the country’s most favoured financial institutions in the 2022 Mozo People’s Choice Awards.
Heritage reinforced its reputation for putting people first as a winner in two categories - Excellent Customer Service and Highly Trusted.
For the 2022 Awards Mozo collected over 3,800 customer ratings across 85 different banking providers. Customers were asked to rate their current banking provider out of 10 for a range of factors including overall customer satisfaction, service and trust.
Heritage Bank CEO Peter Lock said, “What makes the Mozo People’s Choice Awards so unique is that the winners are solely chosen by real customers.
“These awards give a meaningful voice to everyday Australians as well as recognise the organisations achieving the highest levels of customer satisfaction in their respective industries.
“As a proudly customer-owned bank, our members are not just a number. Our team is genuinely passionate about understanding their individual banking needs and providing excellent personalised service.
“We’re thrilled to know that our members place their trust in us and think so highly of their experiences”.