Officially opening in 1991, Forest Lake was the first Master Planned Community within the municipality of Brisbane. From its opening, the community began to attract a constant stream of residents thanks to its family-friendly atmosphere and carefully crafted mix of retail, commercial, educational, residential, retirement, and recreational facilities.
However as a planned community, Forest Lake residents only had access to one bank in the local shopping centre. This meant the residents’ financial options were limited, so they began to look for another option – one that not only gave them more financial choice but helped the community grow.
The Heritage Community Banking model was the answer. A savvy group of local investors came together to raise over $221,000 in capital to partner with Heritage to open the Heritage Forest Lake Community Branch. The Branch was officially opened in October 2005 by then Lord Mayor Campbell Newman.
Heritage Forest Lake Community Branch is a joint venture partnership between Heritage Bank and the local community, represented by Forest Lake One Community (FLOC). Besides providing local access to comprehensive financial services, profits from the Branch are distributed back to the community in the form of Community Grants. These grants are used to support charities, sporting clubs and other local organisations.
Forest Lake Community Branch provides the community with high quality banking, including fairer fees and better service. The success of the branch however, is thanks to the local people who bank with us knowing their community will get a share of the profits.
The branches are open longer, including Thursday nights and Saturday mornings, and there are no account keeping fees on personal accounts. Customers are offered fair pricing, competitive fees and charges, flexible products and more staff to give you higher levels of service.