Effective 6 November 2025
Heritage Bank understands how important it is to keep your personal information safe. Our Privacy Policies explain how we handle your personal information. We have a number of different privacy policies which may apply depending on the nature of your relationship with us, and the purpose for which we have collected your personal information.
When we collect your personal information for the first time — for example, when you first join us as a member — we will also give you a summary of how we handle your personal information that is relevant to those circumstances. We refer to this as our ‘Privacy Statements’.
You can find current copies of our Privacy Policies and our Privacy Statements on this page.
You can find out more about how we manage privacy as an organisation by accessing the privacy policy that relates to your relationship with us:
To learn more about how the People First Community Lottery manages your personal information, please read the People First Community Lottery Privacy Policy.
Our Privacy Statements contain information about how we handle personal information as relevant to the circumstances in which we collect your personal information. We will give you a copy of the relevant Privacy Statement before or as close as possible to the time when we collect your personal information.
This will determine how best we can help.