13/11/2019: Heritage Bank is offering relief assistance to customers impacted by the bushfire emergencies across parts of Queensland and New South Wales. More information.
Frequently Asked Questions
Online redraw is available on most personal loans and home loans, excluding:
- SMSF Loans
- Business Banking Loans
- Bridging Loans.
Other restrictions may apply. Please visit your nearest Heritage branch or call us on 13 14 22 to see if your personal or home loan is eligible for online redraw.
More help
- General FAQs
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- HOVA FAQs
- Card Management FAQs
- Samsung Pay FAQ's
- Mobile Banking FAQs
- Google Pay FAQ's
- Fingerprint Security FAQs
- NPP General FAQ's
- Device Authentication FAQs
- Internet Banking FAQs
- Pay Anyone FAQs
- Digital Wallet FAQs
- Redraw FAQs
- SMS Security FAQs
- Online Security FAQs
- Google Pay Troubleshooting
- Google Pay Security FAQ's
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- NPP Troubleshooting
- Samsung Pay Troubleshooting
- Samsung Pay Security FAQ's
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