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Frequently Asked Questions
Can I receive payments from overseas using my PayID?
No, PayID can only be used for payments within Australia.
To learn more about NPP and how to set up your PayID, visit our New Payments Platform faster payments page.
New Payments Platform (NPP)
Send and receive money in near real time using NPP faster payments.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.