Frequently Asked Questions

  • Keep your anti-virus software up to date.
  • Check for spyware on your system by using anti-spyware software.
  • Choose a password that cannot be easily guessed and never write your password down. Read our security and password guidelines here.
  • Never respond to an email that asks for your personal banking information.
  • Never leave the computer unattended while performing transactions online.
  • If possible, use a firewall.
  • Keep your Operating System updated with patches.
More help