Frequently Asked Questions
Why does Heritage make interest rate changes?
At Heritage, what motivates us isn’t how much profit we can make, it’s about making people’s lives better. As a customer-owned bank, none of our profits are paid out to shareholders like the big listed banks. We only aim to make a modest profit each year and then reinvest those funds into providing better products and services to all members.
As promised in our Member Charter, we're committed to providing products, services and pricing that meet our member's banking needs in a sustainable way. That's why pricing changes happen across all our products - to maintain the interests for both our depositors and borrowers, and ensure the sustainability of Heritage Bank.
