Where can I get help with Google Pay App?
My Google Pay isn’t working.
If Google Pay isn't working make sure your card is set up correctly on your device.
To make a purchase in-store, you need to have the NFC settings turned on in your device settings.
Then open the Google Pay App and ensure your device screen is active. Purchases cannot be processed if the screen is inactive or locked.
When you hold your device in front of a contactless reader, the token stored in the digital wallet will be transmitted directly to that contactless reader.
Learn how to get started with internet banking, manage your details, view statements, transfer money and manage your passwords.