Frequently Asked Questions

Where is the closest coin deposit machine?

Do you need to deposit a large amount of coin into your Heritage account? We have coin counter machines to help you. Once your coin is counted, you’ll receive a receipt that must be taken to the counter so the value can be deposited into your selected Heritage account

This service is available to Heritage members only accessible during branch opening hours. 

Check our branch locator to see if your nearest branch has a coin counter machine. If the branch has a coin counter, this will be listed in the branch services.

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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.