Frequently Asked Questions
I’ve changed my name, how do I update so the service shows my new name?
To ensure your account name is accurate in the Confirmation of Payee service, please contact us on 13 14 22.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +61 7 4588 5100.