Frequently Asked Questions

How do I cancel a card linked to my account?

You can cancel any card linked to your membership by:

  • calling our Contact Centre on 13 14 22,
  • visiting us in branch, writing to us,
  • logging into Internet Banking > Services > Cancel a Card
  • logging into Mobile banking > Manage Cards
More help

Scam alerts
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.