Get started with Apple Pay

Frequently asked questions

Setting up Apple Pay

To set up Apple Pay here’s what you need:

You do not need to download any additional app to use Apple Pay but the latest version of iOS and watchOS is required to set up cards in Apple Pay.

For more information on setting up Apple Pay, see Apples support page: https://support.apple.com/en-au/HT204506

How do I add a card to Apple Pay?

Add a card on your iPhone

  1. Go to Wallet and tap (+)
  2. Follow the steps to add a new card
  3. Enter your card’s security code to add your credit or debit card affiliated with your iTunes Account. Or, select Add a different card and use your camera to enter the card information*

iPad

  1. Go to Settings
  2. Tap Wallet & Apple Pay and select Add Credit or Debit Card
  3. Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a different card and use your camera to enter the card information*

Apple Watch

  1. Open the Apple Watch app on your iPhone
  2. Tap Wallet & Apple Pay and select Add a Credit or Debit Card
  3. Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a different card and use your camera to enter the card information*

Mac

  1. Go to System Preferences, then select Wallet & Apply Pay
  2. Click the plus button (+)
  3. Follow the steps to add a new card

Card Verification

For security purposes, when a new card is added to Apple Pay we’ll ask you to complete a verification check before it can be used with Apple Pay. We’ll either:

  1. Send a one-time password to the mobile phone number you have registered with us.
  2. Ask you to call us on 13 63 73 and answer some security questions.

Can a single card be added to multiple Apple Pay devices?

Yes, a card can be added to Apple Pay on multiple devices. Your card will need to be added to each device separately.

Can multiple cards be added to the same Apple device?

Yes, but it depends on the device model as to how many cards can be added to Apple Pay. On newer devices, such as the iPhone X, you can add up to 12 cards, earlier models will allow you to add up to eight cards. The first card added to the device will become the default card, but this can be changed. You must be the owner of all cards you add.
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