Frequently Asked Questions

How do I redraw 'Payments in Advance' from my loan?

You can redraw 'Payments in Advance' either online or in-branch.


To redraw online through Heritage Online or the Heritage Mobile Banking App, you will need to be registered for internet banking and online redraw.

If you are not registered for online redraw you will need to complete and return the applicable Online Redraw Authority form below, signed by all borrowers on the loan (excluding Guarantors).

Note: Online redraw transfer amounts are subject to your existing Heritage Online transfer limits. 


You will need to complete an Application to Redraw Payments in Advance form. Access this form from our website or simply contact us to request a copy.


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