Frequently Asked Questions

If you believe your computer may have been compromised: 

  • Disconnect your computer from the Internet.
  • Contact a reputable, local computer support company and have them fully remove any malicious software. Do not accept the assistance of someone contacting you where you haven’t initially asked for help. 
  • Please contact us as well as your other financial institutions as soon as possible.

Any claims resulting from such activity will be assessed on the details of each individual incident.

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