Frequently Asked Questions

What are the operating hours for the Contact Centre?

Our Queensland Based Contact Centre is available to answer your call 24 hours a day, 7 days a week on 13 14 22.

You can also call Heritage from overseas on +61 7 4694 9000

You can also get in contact with your local branch, and check their opening hours, using our branch locator tool. 

More help

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Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.