Frequently Asked Questions
Can I opt out of having my name displayed to others?
Eligible customers may request to be opted-out of the Confirmation of Payee service. This means your account name and match outcome will not be displayed to payers and could impact the likelihood of the payer proceeding with the payment. To understand the opt out process and the implications, please contact us on 13 14 22.
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Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +61 7 4588 5100.