Are there any goods that can't be donated?
Items that cannot be accepted:
• Regulated products such as alcohol, tobacco or drugs of dependence
• Product past its use by date
• Product more than 6 months past its best before date
• Product where the packaging seal has been broken
• Product subject to a safety recall
• Unlabelled product provided without ingredient details
• Regulated products such as alcohol, tobacco or drugs of dependence
• Product past its use by date
• Product more than 6 months past its best before date
• Product where the packaging seal has been broken
• Product subject to a safety recall
• Unlabelled product provided without ingredient details
Do my donations stay local?
Some of our branches have partnered with local charities; meaning your donations at the branch will support the local charity to support people within your community. Please check with your branch to see if they have a local charity partner.
For branches without a local partner, donations will go to Foodbank, our 2025 national charity partner. These donations will help Australians in need nationwide.
For branches without a local partner, donations will go to Foodbank, our 2025 national charity partner. These donations will help Australians in need nationwide.
When is the Christmas Appeal?
Our 2025 Christmas Appeal runs from 12 November – 12 December 2025.
Please ensure all donations are delivered to your branch before Friday, 12 December 2025.
Please ensure all donations are delivered to your branch before Friday, 12 December 2025.
When is the latest donations can be made?
The last day for donations will be Friday, 12 December 2025. If donating at a branch, please check directly with the branch for any other specific timeframes.
Where can I donate physical goods?
You can donate physical goods to the 2025 Christmas Appeal at any of our branches. Visit Locate Us to find your nearest branch.
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