Accessing your account

How to

Activate a Visa card

Instructions on how to activate your Heritage Visa Debit or Credit Card.

BSB Search
Find out the BSB for your account.
Change your PIN

How to change your PIN online.

Activate a Gift Card

How to activate your Heritage Prepaid gift card.

Set up eStatements and view your statements online through internet banking. It's a great way to reduce paper usage and impact on the environment.
Help Centre: Notifications Settings
How to set up various SMS and/or Email alerts to be sent to you when specific actions occur relating to your membership.
Ways to bank

Heritage Online
Whether you're on the go, at the office or at home, Heritage Online lets you manage your accounts in one place, at a time that suits you.
Heritage Banking app
A convenient and quick way to transact on the go - pay bills, check account balances plus much more.
Payments on the go

Keep moving with wearable payment technology including Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.

Supporting you

Deceased Estates
Closing your loved one’s accounts at Heritage Bank.
Security Alerts 
Information about how we protect you from fraud and some tips on how you can protect yourself.

We've put together a library of frequently asked questions and answers to help you with your entire banking experience.