To report a lost or stolen card:
Login to Heritage online internet banking or the mobile banking app to deactivate your lost/stolen card. This can be done through the "Services" menu on Internet Banking, or via "Manage Cards" on the app.
Australia: 1800 076 037
Overseas: +61 7 4694 9139
Heritage Contact Centre
Australia: 13 14 22
Overseas: +61 7 4690 9000
Opening Hours: 8:30am - 7:00pm AEST Mon to Sat
Account Enquiries by Fax
Loans: (07) 4694 9783
Other Accounts: (07) 4694 9782
* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.