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Head Office

Heritage Bank Limited
ABN 32 087 652 024
AFS Licence No. 240984
Australian Credit Licence 240984

6th Floor
400 Ruthven St
TOOWOOMBA QLD 4350

Postal Address
PO Box 190
TOOWOOMBA QLD 4350

Email Us
info@heritage.com.au

Lost/Stolen Cards

To report a lost or stolen card:
Login to Heritage online internet banking or the mobile banking app to deactivate your lost/stolen card. This can be done through the "Services" menu on Internet Banking, or via "Manage Cards" on the app.

Alternatively, call 

Australia: 1800 076 037
Overseas: +61 7 4694 9139

Phone Us

Heritage Contact Centre
Australia: 13 14 22
Overseas: +61 7 4690 9000
Opening Hours: 8:30am - 7:00pm AEST Mon to Sat

Heritage Access Line (telephone banking)
13 14 72

Media Contact
Andrew Fox
Manager, Corporate Communications
0419 714 204
heritagepr@heritage.com.au

Account Enquiries by Fax
Loans: (07) 4694 9783
Other Accounts: (07) 4694 9782

* Home loan comparison rate based on a $150,000 loan over 25 years.  Fixed loan comparison rate applies only for loans with an LVR of 80% or less and a loan amount of $150,000 to $249,999.  WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Interest rates are on a per annum basis. Rates are correct as stated and subject to change without notice. Rates shown are for new loans and do not apply to switches or internal refinances.

Home Advantage Variable rates include discounts shown from the Standard Variable rate. Home Advantage Living Equity rates include discounts from the Living Equity rate. Discounts are based on total lending in the package. Discount Variable LVR rates are for new lending and include discounts from the Discount Variable Loan Rate.  Discounts are not available in conjunction with any other interest rate discount or special offer. All fixed rates are fixed for the period stated and revert to the variable rate applying at expiration of the fixed term. To approved applicants only. Conditions, criteria and fees apply.

Loan to Value Ratio (LVR) is the loan amount divided by the value of your security property (determined by Heritage Bank at assessment), multiplied by 100. Owner Occupied loans have a maximum LVR of 95%, Investment loans have a maximum LVR of 80% and Living Equity has a maximum LVR of 80%. Heritage is not accepting any new investment applications until further notice.

This advice has been prepared without taking into account your objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness having regard to your objectives, financial situation or needs.

Generate a personalised Key Fact Sheet based on your loan amount, term and repayments. This tool is provided to help you compare home loans from Heritage with other financial institutions.