26 August 2022
Scamwatch has issued a warning about a rise in cases of ‘Hi Mum’ or ‘family impersonation’ scams.
In these cases, victims are contacted by a scammer posing as a family member or friend. Most often contact is made through WhatsApp.
The scammer will claim they have lost or damaged their phone and are making contact from a new number. Once they develop a rapport, the scammer will then ask for personal information or money for urgent expenses as they can’t access online banking.
Some messages will simply say “it’s me,” while in other cases the scammers appear to have contact information and use the name of the person they are impersonating.
The ACCC urges people who receive suspicious messages from a number they don’t recognise to independently verify the contact.
Learn more about this scam here.
Read more about the latest types of scams in Australia in our article Current Scams in Australia.