Frequently Asked Questions

What do I do if my information is incorrect on my credit report?

If you believe there is an error on your credit report, you can contact the credit reporting body where you obtained your report, or contact the financial institution that provided the incorrect information and ask them to investigate. Alternatively, you can contact us if you believe Heritage has included incorrect information on your credit report.
More help

Know what's in your credit report
Comprehensive Credit Reporting has arrived in Australia. Learn more about what this means for you and how you can get a free credit check.
Extra repayment calculator
Calculate how much you could be saving in interest or whether you can shorten your loan term by making additional repayments over and above your current monthly repayment.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.