Protect yourself from tax time scams

As tax time approaches, so does the rise in scam activity.

Each year, thousands of Australians are targeted by tax-related scams with criminals impersonating government agencies like the Australian Taxation Office (ATO) or myGov.

These scammers often send convincing emails or text messages designed to trick you into sharing personal details - such as your myGov login details or sensitive information - or clicking on links to fake websites that look official.

Whilst these scams look convincing, here are a few simple steps to help you stay safe this end of financial year.

1. Never Click on Suspicious Links

Scam emails and text messages often look official and urgent. They might be claiming you’re owed a refund or have an overdue tax debt. If you receive an unexpected message, don’t click any links, attachments or download any files. Always go directly to the app or official website by typing it into your browser.

2. Verify Before You Act

If you receive an unsolicited call, email or message claiming to be from the ATO, stop and verify. 

Even if the number appears legitimate, beware of fake ATO phone numbers. Scammers spoof official phone numbers to make it look like the ATO is calling.  

The ATO will never:

• Threaten immediate arrest
• Demand payment via gift cards
• Ask for personal information via text or emal

Hang up and call the ATO directly, using the official ATO number from their website.

3. Protect Your Login Details

Keep your myGov, banking, and email passwords secure. Use strong, unique passwords for each account and turn on two-factor authentication wherever possible. Never share your login details, not even with someone claiming to be from the government.

4. Check for Red Flags

Common scam signs include:

• Pressure to act urgently
• Unusual payment methods
• Poor grammar or generic greetings
• Emails or texts from unfamiliar addresses.

If something feels off, it probably is.

5. Report and Stay Informed

Report a scam or any suspicious contact to the ATO at ato.gov.au/scams. Staying informed helps protect not just you, but the community as well.

Remember, the ATO will never ask you to share passwords or sensitive information via email or text message. If something doesn't feel right, pause and double-check by contacting them directly through official channels.

Stay informed and stay alert at tax time.

Visit the ATOs website to find out more on how to report a tax scam.