Heritage wins MFAA National Excellence Award for mutuals

28 July 2022

Heritage Bank has taken out a prestigious national excellence award for its performance in the mortgage broker sector, reinforcing its reputation for delivering high quality services.

Mortgage brokers recognised Heritage as the Best Mutual/Credit Union Lender at the prestigious Mortgage and Finance Association pf Australia (MFAA) National Excellence Awards, announced at The Star in Sydney last night.

This national accolade is tremendous recognition of the outstanding work from teams across Heritage to support mortgage brokers in helping customers purchase new homes.

It follows on from Heritage taking out the MFAA State Excellence Awards for New South Wales and Queensland earlier this year, and being a finalist in the other three state division awards.

Judged by an independent panel of industry specialists, business professionals and experts, the MFAA Excellence Awards are the most rigorous in the Australian mortgage and finance industry.

Collecting the national award is an honour, according to Heritage’s Head of Broker Experience Paul Moses.

“It was an incredibly proud moment to accept the MFAA National Excellence Award on behalf of everyone at Heritage who does such a wonderful job at supporting our broker partners,” Mr Moses said.

“It takes a team effort to provide such great service to brokers, so congratulations to our Broker Distribution team and all of our colleagues who play such a key role every day in achieving the best results for our members.

“I would also like to thank the MFAA for including the mutual category in its awards and for recognising Heritage’s achievements working together with brokers. Congratulations also to all other winners and finalists at the national awards.”

MFAA CEO Mike Felton said: “I am always impressed by the quality of our finalists and this year was no different. I congratulate all our winners and finalists,” he said.

PICTURE CAPTION – Heritage Bank representatives (from left to right) Gerald Allan, Paul Moses and Andrew Galloway celebrate winning the Best Mutual/Credit Union Lender category at the MFAA National Excellence Awards in Sydney.

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