Tested with actual customers, we've refreshed the menu to make it easier for you to navigate between pages to find the information you’re looking for.
One of the biggest changes you’ll notice is the massive difference in how the new website looks. We’ve taken design cues from the latest trends in web and app design to revamp the new website with a cleaner, less crowded look.
With more and more people using mobile phones and tablets to access our website these days, we’ve designed the new site for mobile screens first, making the experience on these devices much clearer, faster, and consistent. We completely redesigned the menu and tested it with many real people before building began. In fact, in our testing, the mobile menu was much faster for people to navigate than on a desktop!
The new keystone of the website - the "I want to" section - contains articles that will help you with the key events in life, such as moving house, retiring, or travelling. It advises on hidden costs to watch out for and things you may need to consider when going through these events in your life. After all, there a lot more to things to think about when buying a house or car than choosing a loan!
The new Help & Guidance section of the website contains over 200 articles, tips, and tools to explain banking concepts, help save money, calculate the cost of your finances, and much more. We’ll link back to these resources from different parts of the website to provide you with helpful information to guide you through life’s key moments.
This is a change to the heritage.com.au website only. We haven’t changed Internet Banking, Business Netbanking, the Heritage mobile apps, or any other sites that you connect to from heritage.com.au.
|About us & News||Heritage & Community menu|
|Business Accounts||Banking > Business Accounts menu|
|Business Credit Cards||Banking > Credit cards menu|
|Business Loans||Loans menu|
|Brochures & Forms||Help & Guidance menu|
|Branch Locator||Heritage & Community menu (called Our Locations), & a link at the top right of every page|
|Contact us||Heritage & Community menu, & a link at the top right of every page|
|Calculators||Help & Guidance menu|
|Credit Cards||Banking menu|
|Home Loans||Loans menu|
|Personal Accounts||Banking menu|
|Personal Loans||Loans menu|
|Term Deposits||Banking > Investments menu|
|Activating a card||Help & Guidance menu|
|BSB Search||Help & Guidance menu & on the homepage|
|Interest Rates||On the homepage under the heading banner|
Why are you changing the website?
When did the new website launch?
How do I know that the website is genuine if it’s changed?
Do I need to upgrade my web browser?
Which devices can I use to view the new website?
Are there any changes to Internet Banking?