24 March 2021
Heritage Bank is offering a helping hand to customers impacted by the devastating floods currently sweeping parts of Queensland and New South Wales.
As a community-centric organisation, Heritage has put together a Flood Relief Package that includes a series of measures to assist customers and staff through these difficult times.
Customers impacted by the floods can contact Heritage’s 24/7 contact centre on 13 14 22 to talk about the assistance we can provide.
Heritage also understands that some staff in affected areas may need to prioritise ensuring the safety of loved ones. We also know that some of our staff are emergency service volunteers and may be called on to help in the flood response. We support our staff in these activities and understand it may impact on their ability to get to work as usual.
Above all, safety is the number one priority. If you are in a flood hotspot we encourage you to monitor the situation through the media and emergency service websites. If you’re on the road, remember if it’s flooded forget it!