Our Company
Heritage is proud of being Australia’s largest customer-owned bank, and we’re even prouder of our mutual status. It means we don't have shareholders, so when you have a Heritage account you’re not just a number; you are one of our owners and can have a voice in how we operate.
People first is more than a tag line. It means focusing on high levels of service, competitive fees and charges, and a culture of integrity, excellence and community.
Heritage operates under a constitution. You can learn more about how Heritage operates by viewing our constitution in this section.
We're proud of being Australia's largest customer-owned bank. Meet the leaders who help make Heritage what it is today.
Our history spans over 135 years. Heritage Bank was formed in 1981 by the merger of Toowoomba Permanent Building Society and the Darling Downs Building Society.
The Annual General meeting is an important event for Heritage. You can find details of the latest Annual General Meeting here.