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Sustainability at Heritage | Heritage Bank

https://www.heritage.com.au/about/sustainability

…Heritage Bank is Australia's leading customer-owned bank. We exist to serve our members and their…

Customer Owned Banking Code of Practice | Heritage Bank

https://www.heritage.com.au/about/customer-owned-banking/code-of-practice

…em>Customer Owned Banking Code of Practice. ... Customer Owned Banking Code Of Practice ... As a commitment to…

Heritage Bank and People’s Choice proceed with merger plans| 2022 News

https://www.heritage.com.au/about/news/2022/2022-heritage-and-peoples-choice-merger-plans-proceed

…em>customer-owned banking organisations will move forward Members will benefit from the merger through…

A National Mutual for the People: People First Bank

https://www.heritage.com.au/about/merger

…exceptional customer service, member value and absolute commitment to mutuality.  We will definitely…

Heritage unveils member charter | 2021 News | Heritage Bank

https://www.heritage.com.au/about/news/2021/20210701-member-charter

…em>member charter outlines nine key principles demonstrating Heritage’s service commitment and…

Customer-owned banks record high customer satisfaction| News | Heritage Bank

https://www.heritage.com.au/about/news/2022/20220826-roy-morgan-june-report

…more than five million Australians choose to bank with a member-owned institution. “Customer…

Merger delivering for members | News | Heritage Bank

https://www.heritage.com.au/about/news/2023/20230614-merger-delivering-on-benefits

…merging, we have delivered on the following commitments: We remain 100% member owned and fiercely…

Most authentic bank in Australia | 2020 News | Heritage Bank

https://www.heritage.com.au/about/news/2020/heritage-rated-most-authentic-bank-in-australia

…em>customer commitment when they experience it, and that’s exactly what Heritage has to offer.” Mr Lock said…

Heritage Bank opens new branch in Tweed Heads | News | Heritage Bank

https://www.heritage.com.au/about/news/2021/20211213-tweed-branch-opens

…ldquo;But with a customer-owned bank like Heritage, our focus is on serving our members. We know many…

Heritage and People’s Choice feature on World’s Best Banks list | News | Heritage Bank

https://www.heritage.com.au/about/news/2023/20230417-hpc-on-worlds-best-bank-list

…each nation. Survey results were evaluated in categories such as digital services, customer service…