Cash Passport

Simply prepay and go! If you are travelling overseas, Cash Passport is the ideal way to carry your spending money whilst travelling.

The Multi-currency Cash Passport Prepaid MasterCard® Currency Card, is a chip and PIN protected travel money card.

  • Load up to 101 currencies onto one easy to use card
  • Chip and PIN protected
  • Access your money in local currency from millions of MasterCard ATMs worldwide displaying the MasterCard acceptance mark
  • Accepted at millions of MasterCard retailers worldwide and online (subject to any surcharge that may be imposed directly by a merchant)
  • Cards activated for use within 2 business hours  
  • Not linked to bank accounts and you don’t need to be over 18
  • Issued instantly over the counter2
  • Free 2nd back up card  
  • Review transactions and locate your closest ATM online at
  • Additional funds can be added at participating agent locations, or via BPAY®

Contact your local branch to arrange your Multi-currency Cash Passport.

24/7 Global Emergency Assistance

Customer support is available 24 hours a day through the Cash Passport 24/7 Global Emergency Assistance service. They can assist with a range of services including card balances, forgotten PIN, replacement of lost or stolen cards, emergency cash, translator services, help finding legal or medical support and sending a message home. The list of global toll-free phone numbers are included on the Cash Passport pack and on the back of the relevant Cash Passport card.

Retrieving any funds left on the card

If your Cash Passport card has expired or is close to expiring, you can call the Card Services Team on 1800 889 040 and they can help with transferring your funds to a new card. If you’re not planning to travel soon, you can get your funds cashed out and refunded to you. To do that, follow this simple process:

  1. Go to
  2. Login to My Account 
  3. Select Transfer Money
  4. Select Cashout
  5. Select wallets to be unloaded and amounts and complete bank account details
  6. Submit by hitting NEXT

Cash outs will be completed the next business day from the request.

Hints & Tips

You can access all your account information at as well as:

  • Obtaining card balances and statements
  • Locating the nearest ATM
  • Travel budgeting tips
  • FAQ’s

Inactivity Fee

A monthly inactivity fee will be charged if the card is inactive for a period exceeding 12 consecutive months. Please refer to the relevant Cash Passport Product Disclosure Statement for more information on fees and limits.

1 The currencies available may vary from time to time.

2 An initial load fee of whichever is the greater of 1.1% of the initial load / reload amount or AU$15.00 will be charged. 

MasterCard Prepaid Management Services Australia Pty Limited (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport in conjunction with the issuer, Heritage Bank Ltd (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at before deciding to acquire the product. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated

* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.