Additional $30,000 in donations takes Heritage flood assistance close to $300,000

Heritage Building Society’s special affinity with the Toowoomba region has prompted an additional $30,000 in donations to two locally-based flood recovery appeals, Chairman Mr Brian Carter and CEO John Minz jointly announced today.

That brings the total of Heritage’s flood assistance measures to just under $300,000 in direct donations and other initiatives.

Mr Carter announced today that Heritage would give $15,000 to the Grantham Flood Support appeal and a further $15,000 to the Toowoomba Disaster Appeal set up by the Toowoomba Chamber of Commerce and Industry.

“Heritage is born and bred on the Darling Downs. Our headquarters are in Toowoomba and this is our heartland,” Mr Carter said.

“The tragic loss of life and devastation at Grantham happened on our doorstep, and the flooding in Toowoomba affected many members and staff.

“Our hearts go out to all those people who have suffered so much.

“The ongoing affinity we have with the Toowoomba community prompted us to make a special donation to two locally-based organisations to give a further boost to recovery efforts in our heartland.”

Heritage’s flood assistance package has come through a range of direct donations, fee waivers and staff volunteer leave.

  • Heritage has donated $100,000 to the Premier’s Disaster Relief Appeal as well as the new $30,000 in donations announced today.
  • Heritage temporarily waived the direct fee for all people using its ATM fleet, as well as the application fees on its personal loans.
  • Heritage has allowed staff volunteer leave to assist Lifeline Toowoomba in sorting out and distributing donated goods and also to work with BlazeAid, an organisation that is helping farmers rebuild fences lost in the floods.

Mr Minz said Heritage has a comprehensive Hardship Relief Policy in place to assist all borrowers (including members with credit card, mortgage loan, personal loan or business banking loans) facing financial difficulties.

There has been a noticeable increase in hardship cases in recent weeks, mainly for people whose income has been affected by the flood impacts.

“It’s going to take time for the clean up to finish and for businesses to start operating again. In the meantime we encourage any members who are having financial difficulty meeting their repayments to call us,” Mr Minz said.

“For over 135 years, Heritage has been putting People first and we will always do what we can to help people in need.”

Toowoomba Chamber of Commerce and Industry President Geoff McDonald welcomed the donation from Heritage.

“This contribution is a fantastic demonstration of Heritage’s People first approach to business in action and the Chamber is extremely thankful for their support of our flood appeal,” Mr McDonald said.

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