Member Commitment

At Heritage, we do things a little differently. For starters, we're owned by our customers, not shareholders, so we focus on looking after our customers. Rather than trying to make massive profits, we prefer to offer our customers lower interest rates and fees wherever we can.

Financial Hardship

Heritage has policies and processes to assist customers facing financial hardship.

Refer a Friend

We want to reward you for telling your friends and family about us, so have a look at how to refer a friend.

Code of Practice

Heritage has adopted the Customer Owned Banking Code of Practice.

Customer Service

To help us improve our service we always appreciate your compliments or complaints.

Activate your Heritage Gift Card

Gift Cards ordered through the Heritage Rewards system can be activated quickly and easily, by following these three steps.

Heritage Credits

At Heritage, we reward our customers for their loyalty. Heritage Credits are redeemable for gift cards and home wares.

Awards & Prizes

View Heritage's lastest awards for our products and services.

* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.