Help Centre

We put helping People first.

PIN Change Help Guide

For step-by-step instructions on how to change your PIN on Heritage banking cards please see our on-line PIN Change Help Guide.

Problems Logging on to Heritage On-line

If you experience problems logging on to Heritage on-line, or loading the initial page, please see our system requirements and browser settings.

The Frequently Asked Questions section should provide you with the solution.

Problems Within Heritage On-line

If you experience difficulties with a specific function within Heritage on-line, view our online help manual.

If you are unable to find a solution within these pages, please contact us.

* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.