Internet Banking Help Centre

Get started with internet banking, manage your details, view statements, transfer money and manage your passwords.

Getting Started

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Heritage Online
Whether you're on the go, at the office or at home, Heritage Online lets you manage your accounts in one place, at a time that suits you. 
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Transfer Money

PayID FAQs
Frequently asked questions about the New Payments Platform (NPP), PayID and Security. 
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Transfer money internationally
Send money overseas electronically to an overseas bank account in a specified currency with a Telegraphic Transfer.
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Password Help

Change your card PIN

How to change your Visa Debit or Visa Credit Card PIN online.

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Internet Banking FAQs
Frequently asked questions and answers about internet banking with Heritage.
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Mobile Banking FAQs

Frequently asked questions and answers about our Mobile Banking App. 

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