What is SMS Security?
What is a One Time Password?
Who can request SMS Security?
How do I register for SMS Security?
Can I use SMS Security anywhere in Australia and overseas?
What has happened to my Pay Anyone Password?
How do I add a new Heritage or Inter-bank Payee (a new transfer destination)?
I tried to add a new payee but did not receive an SMS with the OTP, what do I do now?
I am a signatory on an account, but my mobile number is not appearing for SMS security?
Why is it that I cannot use a non-Australian mobile for SMS banking?
I don’t have a mobile/Australian mobile, or cannot get mobile reception
How can I go back to Pay Anyone with a Password?
I am receiving SMS messages that seem to relate to my Heritage accounts but they are being sent from 13 66 33, which is not the number I usually receive them from
Information on internet banking services, regular transfers, password maintenance and managing your details.