Pay Anyone Process

Pay Anyone allows you to register any account at any financial institution in Australia as a destination to which you can transfer funds. The Pay Anyone feature is an "optional extra" which means you must register separately for it. Upon registration, you can opt for Pay Anyone with a password or Pay Anyone with SMS which requires a mobile phone number registered with Heritage.

Once the transfer to the new destination is complete there is no need to prompt you for a Pay Anyone Password or One Time Password again as you have already authorised this destination.

If someone were to obtain your login password, they would then need to obtain your Pay Anyone Password or obtain your mobile (if using Pay Anyone with SMS Security) to invoke a transfer to a new destination.

Heritage imposes transfer limits on Pay Anyone destinations so that even in a worse case scenario only a pre-determined amount can be transferred out each day. These limits can be lowered by you via Daily Transfer/BPAY Limits under the Settings menu.

If you are using Pay Anyone with SMS Security please note that you will be prompted for a One Time Password if you are attempting to perform a BPAY to a special-limit biller. The point behind this is that special-limit billers operate at a more 'cash-ready' level then a normal biller - meaning that someone could pay more to one of these billers and then go and withdraw the funds from the biller.

To register for the Pay Anyone feature, download the application form and return it to any Heritage branch or mini branch, fax to (07) 4694  9599 or mail to us at:

Heritage Contact Centre
P.O. Box 190