Troubleshooting tips

Learn how to clear cookies and check your web browser version.

How to

How to clear cookies on your computer

Select the browser you are using below to learn how to clear cookies.

Please note that Internet Explorer is no longer a supported browser for Heritage Online. Refer to our system requirements to learn more about what browsers and device operating systems we support.

How to check your browser version

Select the browser you are using below to learn how to check your browser version.

Please note that Internet Explorer is no longer a supported browser for Heritage Online. Refer to our system requirements to learn more about what browsers and device operating systems we support.

We're here to help

Our Contact Centre is here to help you with internet banking, account troubleshooting, card management and lots more.

Call our internet banking support line on 1300 722 767 or tap here for live assistance.