Linked Members

Heritage Online Help Centre

Use our linked members function to 'switch' between multiple memberships in Heritage Online or the Mobile Banking App. Instead of  logging out of one and then logging in to another membership, you'll be able to 'switch' between them at the click of a button.

The links will remain in place so long as the password of the 'linked-to' member does not change. For security reasons, if the password does change you will need to 're-establish' the link. Remember, if you link an individual account to a joint account that all parties on the joint account will be able to use the link.

How to set up a link

You can set up a link when logged into Heritage Online.
  1. Log in to your first membership on a desktop or mobile browser.
  2. Go to the Settings menu and select Manage Member Links.
  3. Enter in the member number and password for the membership you wish to establish a link to and select Create Link.How to create member link

How to switch between linked members

In Heritage Online

To switch between your linked members just select the member name from the drop down menu located under your name to the right of screen. Once you have switched from one member to another, you can switch back the same way.

In the Mobile Banking App

Login to the Mobile Banking App and go to the  menu. If you have a linked member already set up, you'll see a button in the top left to switch members. Once you have switched from one member to another, you can switch back the same way.

How to delete a link

You can delete a link from either side of your linked accounts at any time.

  1. Login to Heritage Online on a desktop computer or mobile browser.
  2. Go to the Settings menu and select Manage Member Links.
  3. Choose the link you'd like to delete and follow the prompts.